Privacy Policy

1.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi is located at Barbaros Mah. 396 Sok. No:2AA Menderes, Izmir, Türkiye. This agreement is concluded between the customer and Eos Taşımacılık Turizm Ticaret Limited Şirketi and sets forth the terms of service and the obligations of the parties.

1.2. Products of Eos Taşımacılık Turizm Ticaret Limited Şirketi, such as software development, web design, information, communication services, internet and print-visual media advertising services, are subject to the provisions of the written agreement between the customer and Eos Taşımacılık Turizm Ticaret Limited Şirketi. Unless otherwise agreed in writing by the customer and Eos Taşımacılık Turizm Ticaret Limited Şirketi, this agreement shall remain in effect.

1.3. Products of Eos Taşımacılık Turizm Ticaret Limited Şirketi shall be referred to as "Services" within the scope of this agreement; services offered to the customer under a separate written agreement are not included herein.

2.1. In order to use the Services, the customer must accept and approve the service agreement.

2.2. Forms of acceptance of the service agreement:

• Notification of the approval process by Eos Taşımacılık Turizm Ticaret Limited Şirketi to the customer representative for any service.
• Signing of the agreement sent within the framework of the contract between Eos Taşımacılık Turizm Ticaret Limited Şirketi and the customer.
• By using the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi; in this case, the customer shall be deemed to have accepted the service agreement of Eos Taşımacılık Turizm Ticaret Limited Şirketi.

2.3. In order to accept and approve the service agreement, if the customer is not of legal age or is prohibited from receiving these services under the laws of the Republic of Turkey or the laws of the country from which the service is received, the customer cannot use this service agreement. When this situation is identified, the services received by the customer shall be immediately terminated and Eos Taşımacılık Turizm Ticaret Limited Şirketi shall not be held responsible for any loss or damage experienced by the customer.

3.1. Within the framework of continuous innovation, Eos Taşımacılık Turizm Ticaret Limited Şirketi may temporarily or permanently discontinue offering services or any feature of the services to users, at its sole discretion, without prior notice to the customer. This is accepted and approved by the customer. The customer reserves the right to suspend, modify and interrupt services within the authorizations granted to them. The customer is not obligated to inform Eos Taşımacılık Turizm Ticaret Limited Şirketi when they stop using the services.

3.2. Eos Taşımacılık Turizm Ticaret Limited Şirketi may block the customer's access to their account without providing any reason. Therefore, the customer may not be able to access the services, account details, or files and other content in their account. This is approved and accepted by the customer.

3.3. Eos Taşımacılık Turizm Ticaret Limited Şirketi does not impose an upper limit on messages sent or received through the services or on storage spaces used. However, the customer acknowledges that Eos Taşımacılık Turizm Ticaret Limited Şirketi may set such an upper limit at its discretion at any time. In such a case, if the set limit is exceeded, the excess amount shall be charged separately.

3.4. Service fee rates for payments made by the customer in return for the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi are variable. The service fee rate is determined by Eos Taşımacılık Turizm Ticaret Limited Şirketi and accepted and approved by the customer.

3.5. Customer information shall not be shared with other customers by Eos Taşımacılık Turizm Ticaret Limited Şirketi. This information is retained by Eos Taşımacılık Turizm Ticaret Limited Şirketi.

3.6. Each service received by the customer shall be evaluated according to the conditions of the period in which the service was received. Therefore, the customer cannot claim any retroactive rights or payments.

3.7. Eos Taşımacılık Turizm Ticaret Limited Şirketi provides internet advertising services through its service providers. Eos Taşımacılık Turizm Ticaret Limited Şirketi cannot be held responsible for changes in the policies and service conditions of the service providers.

3.8. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not obligated to pass on promotional budget products and services offered by advertising service providers to customers. The right to use these is reserved.

3.9. In the preparation of advertisements, verbal information provided by the customers is used as the basis. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for the accuracy of verbal information.

3.10. Content, text, visual, animated content and similar content produced by Eos Taşımacılık Turizm Ticaret Limited Şirketi cannot be used anywhere without the permission of Eos Taşımacılık Turizm Ticaret Limited Şirketi.

3.11. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for the copyright of the content provided by the customer.

3.12. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for the content of the channels on which visual advertisements are published. It has no responsibility to control the content of these sites.

3.13. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for the code system provided by the advertising service provider that allows the user's advertisements to be shown again, or for the triggering of advertisements.

3.14. Eos Taşımacılık Turizm Ticaret Limited Şirketi bears no moral or material responsibility for damages that may arise from any content, software or virus on the advertiser's site, or for damages caused to users who visit the site through the advertisements.

3.15. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for errors related to the code added to the advertiser's site in order to use certain advertising features or to make the advertisements more functional and measurable.

3.16. Eos Taşımacılık Turizm Ticaret Limited Şirketi may need to access user accounts on relevant sites in order to manage social media advertisements. It is not responsible for any loss of information and content that may occur in customer accounts due to this access.

3.17. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for the accuracy of payment information made by the customer through the bank.

4.1. In order to access the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi, the customer may need to provide certain information about themselves (such as identity or contact information) during the registration process or use of the services. The customer acknowledges and declares that the registration information provided to Eos Taşımacılık Turizm Ticaret Limited Şirketi is always complete, accurate and up to date.

4.2. The customer undertakes not to access or attempt to access the services in any manner other than the interface and reporting service provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi, unless a separate agreement is made with Eos Taşımacılık Turizm Ticaret Limited Şirketi.

4.3. The customer acknowledges and undertakes not to interfere in any way with the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi or services connected to the servers and networks related to these services, or to engage in any activity that would prevent the provision of these services.

4.4. The customer acknowledges and undertakes not to reproduce, copy, sell or trade these services, unless expressly permitted by a separate agreement.

4.5. The customer acknowledges and declares that they are fully responsible for violations that may arise in the use of the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi to Eos Taşımacılık Turizm Ticaret Limited Şirketi and third parties, and their consequences.

5.1. The customer is responsible for maintaining the confidentiality and security of all account passwords used to access the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi. The customer acknowledges that they alone are responsible for all activities that occur in their account.

5.2. The customer agrees to immediately notify Eos Taşımacılık Turizm Ticaret Limited Şirketi if they become aware of any unauthorized use of their password or account.

6.1. The customer agrees that their personal data will be used in accordance with the privacy policies of Eos Taşımacılık Turizm Ticaret Limited Şirketi.

7.1. The scope of services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi includes information such as data files, written texts, computer software, music, audio files and other sounds, photographs, videos or other visuals accessed by the customer through the services.

7.2. Eos Taşımacılık Turizm Ticaret Limited Şirketi has the right to pre-select, review, draw attention to, remove, modify, reject or remove any content related to the services it provides. It may also provide tools to block inappropriate content such as obscenity, violence, terrorism, etc.

7.3. The customer acknowledges and declares that they alone are responsible for all content created, transmitted or displayed in all services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi.

8.1. The customer acknowledges that all legal and intellectual property rights within the scope of services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi belong to it or its licensors, and that these services may contain certain information deemed confidential by Eos Taşımacılık Turizm Ticaret Limited Şirketi. The customer declares that this information cannot be disclosed without prior written permission.

8.2. The customer acknowledges that Eos Taşımacılık Turizm Ticaret Limited Şirketi has the right to use its trade name, trademark, service mark, logo, domain name and other identifying brand elements in the services it provides, and undertakes not to use these trade names and logos in a manner that would create any confusion about the owner or authorized user of these marks. The customer also agrees not to remove or conceal any proprietary rights notices, including copyrights and trademarks, that are included in or attached to these services.

9.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi may sell or lease the usage license of the software it creates to its customers as a separate service. The customer may not assign, rent, sublicense, provide security over or otherwise transfer any part of these rights without the special written permission of Eos Taşımacılık Turizm Ticaret Limited Şirketi.

9.2. Unless expressly permitted by Eos Taşımacılık Turizm Ticaret Limited Şirketi or required by law, the customer may not copy or modify the software, create new works from this software, attempt to reverse engineer, decompile or otherwise resolve the source code of the software or any part thereof, or allow third parties to perform these operations.

9.3. The customer acknowledges that they will pay not only the payment amount but also the Value Added Tax to Eos Taşımacılık Turizm Ticaret Limited Şirketi. Eos Taşımacılık Turizm Ticaret Limited Şirketi is obligated to pay the VAT amount to the tax authority. Prices stated in campaigns conducted by Eos Taşımacılık Turizm Ticaret Limited Şirketi are prices excluding VAT.

10.1. The customer holds the copyright and other rights relating to the services provided, sent or displayed by Eos Taşımacılık Turizm Ticaret Limited Şirketi. By presenting, sending or displaying content, the customer grants Eos Taşımacılık Turizm Ticaret Limited Şirketi the right to reproduce, adapt, modify, translate, publish, publicly perform and display any content presented, sent or displayed by the customer through the services it provides. This license is intended solely for the purpose of displaying, distributing and promoting the services of Eos Taşımacılık Turizm Ticaret Limited Şirketi.

10.2. The customer acknowledges that the said license grants Eos Taşımacılık Turizm Ticaret Limited Şirketi the right to share this content with other companies, organizations and individuals with which it is associated for joint services, and to use this content for the provision of these services.

10.3. Eos Taşımacılık Turizm Ticaret Limited Şirketi may transmit and distribute the customer's content across different social networks and different media channels. It may also take the necessary technical steps to provide social media advertising and management services to its users. The customer acknowledges and declares that this license grants Eos Taşımacılık Turizm Ticaret Limited Şirketi the right to perform these operations.

11.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi updates the software it uses at various times. The customer agrees to receive these updates within the scope of the services provided.

12.1. The customer initiates the service agreement through online payments made via the secure payment page or by bank transfer. The service agreement remains valid as long as the customer has an active budget for the service received. When the customer's budget for the service received is exhausted, the service agreement is suspended. If the customer makes a payment under the conditions stated above, this agreement is updated with the suspended account.

12.2. If the customer wishes to completely terminate the service agreement with Eos Taşımacılık Turizm Ticaret Limited Şirketi, they must send this request in writing to the Eos Taşımacılık Turizm Ticaret Limited Şirketi address stated at the beginning of the agreement. Termination requests not made in writing shall not be considered.

12.3. Circumstances of termination of the agreement by Eos Taşımacılık Turizm Ticaret Limited Şirketi:

• If the customer violates any provision of the agreement, or does not have the intention or opportunity to comply with the provisions;
• If Eos Taşımacılık Turizm Ticaret Limited Şirketi is legally obligated to do so;
• If the partner through which Eos Taşımacılık Turizm Ticaret Limited Şirketi provides services in relation to the services provided to the customer terminates the relationship or ceases to provide services to the customer;
• If Eos Taşımacılık Turizm Ticaret Limited Şirketi ceases to provide services in the country where the customer resides or uses the service;
• If it is commercially unfeasible for Eos Taşımacılık Turizm Ticaret Limited Şirketi to continue the service relationship with the customer.

12.4. When this agreement is terminated, all explicitly stated legal rights, obligations and responsibilities that the customer and Eos Taşımacılık Turizm Ticaret Limited Şirketi benefited from or were subject to during the term of the agreement shall not be affected by this termination, and these rights, obligations and responsibilities shall continue for an unlimited period.

No guarantee is provided with respect to all services to be provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi, including performance, advertisement placement, sales and customer growth.

14.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi is not responsible for direct or indirect damages, loss of profit, loss of reputation, taxes, fees, penalties, etc. incurred by the customer. Furthermore, Eos Taşımacılık Turizm Ticaret Limited Şirketi has no liability in the event of any disruption in the provision of services, including loss of data or other damages in business.

14.2. The customer is fully responsible for damages that may arise from the completeness, accuracy or validity of advertisements, any relationship or transaction between the customer and the advertiser or sponsors, the temporary or permanent suspension of the services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi, and the deletion, corruption or inability to store data while using or through the services. Furthermore, the customer is responsible for providing accurate account information to Eos Taşımacılık Turizm Ticaret Limited Şirketi and for keeping their password and account information secure.

15.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi evaluates infringement notifications within the framework of International Intellectual Property Law and the Copyright Law of the Republic of Turkey. It reviews infringement notifications within a certain procedure and may cancel the relevant accounts when deemed necessary.

16.1. Some services provided by Eos Taşımacılık Turizm Ticaret Limited Şirketi are supported by advertising revenues, and advertisements and promotions must be included in these services. These advertisements may relate to content, queries and other information in the services. The customer accepts the placement of advertisements in Eos Taşımacılık Turizm Ticaret Limited Şirketi services and acknowledges that the understanding, style and scope of the advertisement may be changed without specific notification.

17.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi may make changes to the agreement clauses when necessary. When these changes are made, Eos Taşımacılık Turizm Ticaret Limited Şirketi will make a new copy of the agreement accessible on its page. If the customer continues to benefit after the date of the changes in the clauses, Eos Taşımacılık Turizm Ticaret Limited Şirketi will consider this use as acceptance of the renewed agreement text by the customer.

18.1. Eos Taşımacılık Turizm Ticaret Limited Şirketi may send notifications to the customer regarding agreement changes via email or postal mail.

19.1. This agreement is subject to the laws of the Republic of Turkey. In the event of any dispute, the courts and enforcement offices of İzmir shall have jurisdiction. When necessary, Eos Taşımacılık Turizm Ticaret Limited Şirketi may initiate legal proceedings in courts of other countries.