Privacy & Security Policy

This Privacy & Security Policy explains the types of personal information collected by Eos Taşımacılık Turizm Ticaret Limited Şirketi ("Eos Travel," "we," "us," or "our") through the website www.eostravel.com.tr, how it is used, and the security measures in place to protect your data.

When you visit our website, personal data may be collected to improve our services and fulfill your requests. The types of information we may collect include:

• Your name and surname
• Your email address
• Your phone number
• Your postal address
• Your date of birth and gender (if applicable)
• Information about the pages you visit on our website, the products you review, and your site activity (through cookies and similar technologies)

This data is collected for the purposes of processing your orders, improving our services, and, where applicable, sending you promotional communications. You will not be contacted for marketing purposes unless you have given your explicit consent.

Our company places the highest priority on the security of its customers' credit card information. Your credit card details are not stored in our systems under any circumstances.

When you enter the payment process, you leave the site interface entirely and are transferred to a secure payment gateway operated by the bank. All information you enter on this page is transmitted directly to the bank's servers through 128-bit SSL (Secure Sockets Layer) encryption, ensuring maximum data protection.

The payment page is a secure page certified and protected by the bank. The accuracy and security of the financial and personal information related to the credit card used during the payment process falls entirely under the responsibility of the respective bank. Eos Travel bears no liability in this regard.

If you choose to make a payment via mail order or telephone, your credit card information is requested by authorized personnel only. This information is used solely for the purpose of processing the specific transaction and is not stored afterward.

During a mail order transaction, only the relevant authorized employee has access to the information you provide. Credit card information transmitted via this method is processed under the same security standards applied to online transactions.

Our website may contain links to third-party websites for your convenience or reference. Our Privacy & Security Policy does not apply to those websites. When you navigate to a third-party website via a link on our site, please be aware that we have no control over the content, privacy practices, or security measures of that website.

We recommend that you review the privacy and security policies of any third-party website before sharing any personal information.

Under the following limited circumstances, your personal information may be disclosed to third parties, in compliance with applicable laws and regulations:

• Where disclosure is required by law, regulation, or a binding court order or administrative decision issued by a competent authority
• Where disclosure is necessary to protect the rights, property, or safety of Eos Travel, its users, or the public
• Where disclosure is required in connection with an investigation into fraud, security breaches, or other unlawful activities

In all cases, any such disclosure will be limited to the minimum information necessary to fulfill the legal obligation or protect legitimate interests.

Please do not send sensitive personal information (such as credit card numbers, passwords, or identification numbers) via email, as email is not considered a fully secure communication method.

Emails sent to or from our company may be monitored for security purposes, to ensure compliance with company policies, and to prevent misuse. By communicating with us via email, you acknowledge and accept this practice.

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files placed on your device by your web browser when you visit a website.

Cookies help us understand how you use our website, remember your preferences, and improve site functionality. The information collected through cookies does not identify you personally unless you have provided personal details through a form on our site.

You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that disabling cookies may limit your ability to use certain features of our website.

Eos Travel reserves the right to modify or update this Privacy & Security Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

By continuing to use our website after changes are published, you accept the revised policy.

If you have any questions or concerns about our Privacy & Security Policy, please contact us: